Lab Services

a. Brief about the External Lab Services.

The National Institute of Mental Health and Neurosciences (NIMHANS) has introduced an External Portal to streamline and enhance the management of laboratory samples received from external sources. This initiative has been undertaken to foster greater transparency, strengthen accountability, and optimize the overall operational workflow associated with the handling of such samples.

The portal is designed to offer a seamless and efficient billing experience, thereby reducing administrative burden and ensuring clarity in financial transactions for all stakeholders involved. It serves as a comprehensive platform that enables hospitals, diagnostic centres, and clinical establishments to monitor the real-time status of samples submitted to NIMHANS, facilitating improved communication and coordination.

Furthermore, the portal significantly simplifies the process of result retrieval. Once laboratory analyses are complete, users will be able to securely access and download reports directly through the system, thereby eliminating delays and enhancing the ease of access to critical diagnostic information

This digital transformation marks a significant step forward in our commitment to service excellence, operational efficiency, and the delivery of high-quality laboratory diagnostics.

b. Training Materials

• External Hospital / Clinic Registration / Onboarding Process
• ManualYoutube Link

• Sign-In Process
• Manual

• Patient Registration
• ManualYoutube Link

• Service Order Entry
• ManualYoutube Link

• Billing and Payment
• ManualYoutube Link

• Reports
• ManualYoutube Link

c. Link to Access the Portal